Privacy Policy

Effective Date: January 1st, 2025

Cloudten Bedding (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information, and your rights under applicable laws, including the California Consumer Privacy Act (CCPA) and other state-specific privacy laws.

1. Information We Collect

We collect the following categories of personal information:

• Identifiers: Name, email address, phone number, billing and shipping address.
• Payment Information: Credit card details, billing information (processed securely by third-party payment processors).
• Commercial Information: Purchase history and preferences.
• Internet Activity: IP address, browser type, pages viewed, and browsing behavior on our site.
• Geolocation Data: Approximate location based on IP address.
• Inferences: Preferences and interests derived from your interactions with our website.

We do not collect sensitive personal information (e.g., Social Security numbers).

2. How We Use Your Information

We use your personal information to:

• Process and fulfill orders.
• Communicate with you regarding your orders or inquiries.
• Provide marketing materials, offers, and promotions (with your consent).
• Improve our website, products, and services.
• Comply with legal obligations.

3. Sharing Your Information

We may share your personal information with:

• Service Providers: Payment processors, shipping carriers, and marketing partners to perform services on our behalf.
• Legal Authorities: If required by law or necessary to protect our legal rights.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.

We do not sell personal information as defined by CCPA.

4. Your Privacy Rights

Depending on your state of residence, you may have the following rights:

Under the CCPA (for California residents):

• Right to Know: Request details about the personal information we collect and how we use it.
• Right to Delete: Request that we delete your personal information, subject to certain exceptions.
• Right to Opt-Out: Opt-out of the sale or sharing of your personal information.
• Right to Non-Discrimination: Exercise your privacy rights without facing discrimination.

Additional State-Specific Rights:

Residents of Colorado, Virginia, Connecticut, and Utah may have similar rights under their state laws.

To exercise your rights, please contact us at hello@cloudten.us.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. You can manage your cookie preferences through your browser settings.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

9. Contact Us

For questions or concerns about this Privacy Policy, please contact us:

• Email: hello@cloudten.us